Office design is the cocoon from which beautiful work emerges
It’s every business owner’s dream—a motivated workforce that is committed to growing the business. Research shows that creating a positive employee experience is the best path towards this cultural holy grail.
The business culture, office design and physical environment have a dramatic impact on overall employee experience. Evoke Projects believes it is particularly important that your office design provides a cocoon that nurtures the talent within your business. These statistics support our views:
- 37% of job candidates will accept a job with a lower salary if the company offers an appealing culture, workplace facilities and technology.1
- Innovative companies are 5 times more likely to have workplaces that prioritise individual and group workspace with office design one of the key drivers of innovation.2
Employee experience and the bottom line
How does employee experience affect the company’s bottom line? Well, the IBM and Globoforce 2016 WorkTrends Survey studied 22,000 workers across 45 countries and territories. Organisations scoring in the top 25% on employee experience reported nearly three times the return on assets and double the return on sales compared to organisations in the bottom quartile.3
Culture starts from the top
The culture of any company starts at the top and it drives the employee experience. In fact, employee experience has become such a high focus for businesses, it’s often just referred to as ‘EX’. As culture specialist, Julie Alexander, writes: “leading with your culture at the front of your strategic agenda and attuning it through every facet of your organisation, every day…” will help to attract and retain high performing engaged teams and improve business performance and results.4
If the employee experience is prioritised at a management level, with the appropriate investment in office design and fit-out, it pays dividends. Evoke Projects has some tips for developing your cocoon so that beautiful work can emerge!
1. Develop a people centric office fit-out
The physical environment should support and inspire the team by putting people front and centre of the office fit-out design. This means supporting workflows and tasks and giving people choice about how and where they work. For more information about people-centric office fit-outs, read Evoke Projects’ previous article.
2. Create a healthier office fit-out
Office designs and workplace programs that nurture talent can be assisted by following the principles in the WELL Building Standard®. In particular, the WELL Concepts of Community, Light, Air and Thermal Comfort will help improve the employee experience.
- Community – Within every business, there is a work community with its own social networks and norms. By supporting this community, employers can promote healthy practices that will improve the employee experience; for example, the provision of spaces and amenities for community members to gather, socialise and collaborate.
- Light – Exposure to natural light during the workday minimises disruption to the body’s circadian system and supports good sleep quality. Documents are also easier to read in daylight. When considering lighting during your next office fit-out or refurbishment, it’s also important to reduce glare from overhead lights and computer monitors.
- Air – Breathing contaminated air potentially increases the risk for health problems such as asthma, allergies and other upper respiratory illnesses. Good ventilation and filtration will go a long way towards improving air quality in your office. Buy low emission office furniture and consider adding an enclosed printing/copying room with an exhaust hood during your next office fit-out or refurbishment.
- Thermal Comfort – Always a hot (or cold) topic in any office! You’ll never keep everybody happy with this one, but WELL recommends creating a temperature range that gives baseline satisfaction for the largest number of people. Thermal zoning and personal thermal comfort devices can also help improve the employee experience.
3. Embrace new ideas to improve your employee’s experience
A community called Open Sourced Workplace
is helping business owners and workplace professionals “share information, knowledge, insights and experiences” to maximise employee experience. You may find new ideas for your business on their website.
Think of the beautiful work butterflies that have yet to emerge from your business. The ideas, the creations, the untapped potential… For the perfect cocoon to nurture your talent, please call Evoke Projects’ office design team on 1300 720 692 to discuss your next office fit-out or office refurbishment.
1. Hassell and Empirica Research cited in
2. Gensler’s 2016 U.S. Workplace Survey https://www.gensler.com/research-insight/workplace-surveys/us/2016
3. Positive Employee Experiences Boost Bottom Line – Carol Patton
https://hrexecutive.com/positive-employee-experiences-boost-bottom-line/ quoting the IBM and Globoforce 2016 WorkTrends Survey
4. You don’t have to be small to be a black sheep – Julie Alexander