Qantas Assure

Central Coast, NSW – 560sqm

Scope of Works

  • Workplace Strategy
  • Concept Design
  • Design Development
  • Design Documentation
  • Project Management
  • Construction Management

Client Objectives

Qantas Assure is a disrupter in the insurance industry and Evoke Projects were engaged to create a new office design and fit-out for their new call centre on the Central Coast that reflects their market position. The main focus was to design a workplace to reflect a forward thinking business with an emphasis on health & wellbeing for employees and guests.

Project Specifics

In addition to the main work zone, the office design included a combination of meeting and breakout spaces including collaborative booths to allow for open plan flexibility. A candy striped carpet feature defines the office entry and showcases the main collaborative zone.
A large multipurpose breakout space was designed for the various fitness and wellness activities that are provided for the employees. The lucky team at Qantas Assure participate in workplace yoga!
A second large breakout area was included in the office fit-out for employees to enjoy during breaks or to be utilised for functions and events. Corporate branding elements featured throughout this breakout space provide a very motivational and uplifting environment for the Qantas Assure team.
Blues, reds and pinks featured throughout the office design reflect the corporate branding and provides the space with an element of fun. Wall murals, faux turf, plants and various on-brand graphics bring the outdoors in and is a representation of the health and wellbeing focus the company lives and breathes.

Client Comments:

Ryan Boyle, Operations Lead Manager of Qantas Loyalty – Qantas Airways Pty Ltd

“We recently partnered with Evoke to assist us in designing and creating our new contact centre. Jerry and the team were magnificent, they guided us through each step to deliver a truly outstanding workplace for our contact centre team. Their flexibility to work with us with some key constraints and an extremely tight deadlines was the key driving factor in delivering a successful project, I would highly recommend the evoke team to anybody looking for a design and project delivery team who will truly partner with you for success.”