Heal Urgent Care Maitland

Maitland I NSW

425 m²

Heal Urgent Care Clinic innovatively bridges General Practice and Emergency Department services, offering prompt medical attention without hospital admission.

Concept Design
Design Development
Design Documentation
Project Management

Give us a challenge

Dr Tim Stewart required a unique and welcoming environment for Heal Urgent Care, setting it apart from other clinics in Australia. The design focused on minimising waiting time through an efficient patient flow system. A comprehensive range of treatment bays and facilities were needed to cater to various health services. Patient privacy and comfort was also vital while maintaining an open and natural light-filled atmosphere.

Design

process

Render

Real World

Soft pastel colours, artwork, feature lighting, and ceiling features were utilised to enhance the overall ambiance and a breakout space with meeting facilities was provided for staff to retreat from the busy environment. Impactful external signage and meticulous wayfinding elements were developed to improve the patient experience and introduce the distinctive Heal brand identity.

Dr Tim Stewart

CEO & Medical Director

HEAL Urgent Care

Being able to help patients relax and know they’re being well looked after in a pleasant environment adds so much to their experience. That’s what we wanted from the start — to create an amazing patient experience.